Return Policy

Received product with issues?

If you receive products that is defective, damaged, expired, or have quality issue, you may request to return the product within the allowed return period. Yamibuy process your request within 1-3 business days.

If the item is in stock, you have the option for a refund or a replacement.

If the items are out of stock, we will process a refund for you.

Can I return anything I want?
Items with following conditions are not eligible for return:

Products that are misuse, damaged, modified, or is in unsellable condition due to customer tampering.

Products that are missing parts, missing or altered labels, missing or altered serial number.

Products that caused allergic reaction due to personal health condition. If you are not familiar with the product, we recommend checking the ingredients of the product or consult with certified medical physicians prior to consuming or using the product.

Who pays for return shipping?

If you are returning the product due to the following reasons, we will send you a free return shipping label:

Product was damaged during shipping

We sent you the wrong item

Product is expired upon delivery

Product is defective or have quality issue.